Property Damage Protection Plan

Required on all bookings, the Property Damage Protection Plan is $79.00 and is non-refundable.

While no one expects to damage a rental property, accidents do happen. LVH Rentals Damage Protection Plan provides coverage for accidental damage to the rental home that can include: broken lamps, windows and glass, electronics, damaged doors, walls and furniture, stained bedding or linens, lost keys and re-keying costs.

If you damage the vacation rental real or personal property during your trip LVH Property Damage Protection will reimburse the property owner or manager
  • The lesser of the cost of repairs or the cost to replace the property up to $2,500.00.
  • This includes but is not limited to windows, furnishings, electronics included in the rental home, pet damage if permitted in rental, broken or damaged appliances, kitchen ware and plumbing.
What is Damage Protection?
Damage Protection is a product that provides coverage to travelers that can help them protect themselves from additional expenses should accidental damage occur to a rental property during their stay.

Does the Damage Protection Plan provide coverage for damage caused by pets?
The plan can provide coverage for damage caused by pets, as long as having pets at the rental is permitted by the vacation rental owner or property manager. Pet damage is not covered if the pet's presence in the rental violates the rental agreement or the owner was not notified that a pet would be present.

Does the Damage Protection Plan provide coverage for theft?
There is coverage under the plan for theft caused by any person other than anyone staying at the reservation if the theft is substantiated by a police report. As the LVH Damage Protection does not cover intentional acts, coverage would not be afforded if you intentionally take something from the vacation rental property.

How does the damage process work?
Report any loss or damage to the owner or property manager prior to check out. If the owner or manager notices any damages to the home they will notify you within 5 days of your check out. The property owner or manager will provide a written quote for the damage within 30 days of your stay and that quote will be forwarded to LVH Damage Protection.

In the event of a loss or claim
  • Take all reasonable and necessary steps to protect property and prevent further loss.
  • Report loss in writing prior to check-out to the property manager or owner
  • Provide all documentation such as police report or written estimate for damage

Coverage not provided by the Property Damage Plan
  • Inclement weather or natural disaster
  • Your intentional acts or gross negligence
  • Normal wear and tear of real or personal property
  • Any damage that occurs in violation of the house rules or rental terms
  • Loss, theft or damage to any personal effects owned or brought to the vacation rental by you or your guests
  • Loss, theft or damage caused by any person other than you or your travelling companions with whom you share the accommodation reservation unless substantiated by a police report.
  • Damage caused from exceeding the occupancy of the home in violation of the rental terms