Booking FAQs


Minimum number of nights to book?
2 nights. However, there a certain events in which 3 are required. See listings for details.

What are the benefits of LVH Rentals over a hotel/ resort?
In a word, VALUE. Properties are executive class, luxury vacation homes. Amenities include:

  • 3/4 bedroom homes (no condos/ townhomes)
  • Professionally remodeled and decorated
  • Gourmet kitchens
  • Designer bed & bathrooms
  • Pillow Top beds
  • Apple TV, iPad, Amazon Echo, Bose Speakers & more
  • Outdoor living spaces- Furnished with stainless bbq's
  • Lake Arrowhead- Docks, kayaks & SUP's
  • La Quinta- Pools/spas, ping pong tables & city bikes
Dependent upon property/ season, rates start at $179 a night (2 night minimum, plus fees & taxes).

How competitive is pricing?
Extremely competitive. We regularly compare our pricing with equal property offerings on the major vacation rental portals. Given locations, features, amenities and guest support, we are not aware of any entity that offers equal value.

Do you offer discounts?
Repeat customers receive a 10% discount on the "room" rate. Other fees, cleaning and taxes still apply. We make every effort to work with potential guests budgets whenever possible, dependent upon demand, seasonal factors and length of stay.

Is there a booking fee?
No.

Outside of base rental rates, are there additional fees/ taxes?
Yes. Taxes/ property damage insurance $79.00 and/or security deposit/ cleaning fee. Optional fees, furry family member & pool heating.

Furry Family Member policy?
Yes, but dogs only. Non-refundable fee of $100.00. (size restrictions, contact to discuss)

Can the cleaning fee be waved if guests clean the property?
No. Professional cleaners are required.

Deposit/ balance requirements?
In most instances, deposits are not required. Balances are due 30 days prior to check-in. In certain instances, we can modify payment schedules.

Forms of payment accepted?
All major credit cards/ checks.

What is the reservation rescheduling policy?
Reservations can be rescheduled up to 30 days prior to check-in. Subject to a $50 rescheduling fee.

What is the cancellation & refund policy?
Cancellations outside of 60 days prior to arrival date incur no penalty other than payment processing fees incurred by LVH Rentals. Cancellations made inside of 31 to 60 days of check-in date will forfeit 50% of the reservation deposit, including payment processing fees incurred by LVH Rentals. Cancellations for special events and holidays detailed on pricing matrix are 100% non-refundable. Cancellations within 30 days of reservation are 100% non-refundable.

When are property address and keys issued?
Upon receipt of full payment and 3 days prior to check-in. Guests receive an email containing address and related information. Dependent upon property, the rental will have a keyless or lockbox entry system.

Check-in/ check-out times?
Check-in is 4:00 p.m./ check-out is 11:00 a.m. Scheduling modifications require approval. Contact to discuss.

Upon arrival, will I be met by anyone from LVH Rentals?
Dependant upon availability, usually not.

How do guests contact support while at the property?
We are very responsive to guest needs. Contact information is provided in the welcome email as well as in a binder located on site.